IR data outage in Central Europe
Incident Report for Weather Decision Technologies
This incident has been resolved.
Posted 8 months ago. Sep 18, 2018 - 14:28 UTC
The issue has been identified. Our data provider had to switch to a backup server which is slightly slower to make the data available. The delay is causing our process to fail as the data is not available on time. We are implementing a fix.
Posted 8 months ago. Sep 17, 2018 - 20:55 UTC
We are experiencing an issue with IR data in the Central Europe region. Our data vendor shows all MSG data is current, but the IR sector is coming up blank. Vis data is fine. We will update as more information is discovered.
Posted 8 months ago. Sep 17, 2018 - 19:16 UTC
This incident affected: WeatherOps, WeatherOps API & Data Services, and GIS Services.