GIS Web Timeouts
Incident Report for Weather Decision Technologies
Resolved
One of the GIS servers in the autoscaling group stopped handling most requests, but still returned a proper healthcheck response so it was not automatically removed from service. This resulted in intermittent timeout for customer http requests.

The failed server was identified and removed from service in the load balancer, and a replacement instance was launched to carry the load.
Posted 8 months ago. Aug 01, 2018 - 15:30 UTC