GIS Database Failure
Incident Report for Weather Decision Technologies
Resolved
GIS Postgres server became unreachable. This was immediately noticed and it was quickly determined that the instance was also unreachable, though instance health checks were still passing.

After the instance was restored postgres server was still not running. Following multiple attempts to manually start the postgres server DevOps began entering the startup script commands one-by-one which led to a successful restart of the postgres server, and restoration of all functions.
Posted 8 months ago. Jul 31, 2018 - 15:30 UTC